A Ford truck showcased next to an Undercover Installers van in a residential setting, highlighting vehicle services.

FAQs

Got Questions? 

We pride ourselves on providing clear, honest answers in an industry filled with different options and misinformation. 

FAQs

Q Why would I want to undercoat my car or truck?

A

Rust eats brake lines, fuel tanks, control arms - and worst of all - your frame. The oxidation process (rusting) occurs whenever moisture and air are in contact with metal, no matter the time of year. Road treatments like salt, calcium chloride and magnesium chloride accelerate the oxidation, but it occurs year round. Undercoating saves you money on repair costs, reduces the risk of accidents from failed components and prolongs the life of your vehicle. Too many vehicles with plenty of life left in their engines and transmissions get taken off the road prematurely due to rusted-out frames—an absolute tragedy!

Q What do you use to undercoat?

A

WoolWax®, a premium wool-grease based undercoating that provides a thick, drip-free coating that never dries because it contains no solvents. Non-toxic, non-flammable, and environmentally friendly, it penetrates metals and existing rust to the base. Because of its thicker consistency, WoolWax® lasts longer and resists washout better than cheaper, thinner lanolin-oil or petroleum-oil-based alternatives. Gimmicks like rust remover or converter are not necessary, as WoolWax® excels at not only sticking to rust, but working it's way into all the tiny nooks and crannies that rust is composed of. It is a gel-like, corrosion inhibiting protective layer that blocks outside moisture and oxygen from reaching the metal and existing rust. Oxidation (the chemical reaction of rusting) stops entirely once moisture and oxygen cannot reach the metal/rust. Over time, adhering road dust gives it a stiffer outer layer that feels like wax to the touch, but it remains tacky underneath. Because it does not fully dry, it is self-healing - meaning if road debris kicks up and creates scratches, the product will "gel over" and repair itself. Wool-grease and lanolin coatings are applied to hundreds of thousands of vehicles every year for commercial fleets, municipalities, state government and private citizens alike. For more info about why WoolWax® is your best choice please visit our article: The Science of Rust

Q How often should my vehicle get undercoated?

A

The premium wool-grease product we apply is thick and resists washout very well. Over time, adhering road dust gives it a stiffer outer layer that feels like wax to the touch, but it remains tacky underneath. Because it does not fully dry, it is self-healing - meaning if road debris kicks up and creates scratches, the product will "gel over" and repair itself. The exposed areas of your undercarriage should be re-coated every 2 to 3 years on average based on climate and driving habits. There is a helpful, cumulative effect when you have additional coatings done. Thinner coatings, especially oil-based, typically need to be done every 8 to 12 months. Even having your vehicle undercoated just ONE time provides very meaningful protection... you may buy yourself that extra few years you needed!

Q Is this a permanent undercoating?

A
No. We apply a premium wool-grease based product (WoolWax®) that we feel is superior to so called "permanent" and "hybrid" solutions that cost 3 to 6 times more. We heat our product, and it goes on wet like a thick gel. Because it does not contain solvents, it does not fully dry, and nothing can get trapped underneath it. It is thick and resists washout incredibly well. It can even be rinsed with a garden hose to wash dirt or road debris off. Over time, adhering road dust gives it a stiffer outer layer that feels like wax to the touch, but it remains tacky underneath. While many rubberized, hybrid, wax and "dry" undercoatings create a hard and water-proof shell initially, they almost always crack or peel after years of debris, vibration, temperature & humidity fluctuation, and just general aging... allowing moisture and air underneath. We believe the performance of routine Lanolin applications to be far superior to covering up rust with an expensive "permanent" solution that, well... may not be so permanent! Especially for vehicles with any initial signs of rust.

Q How does WoolWax® compare to Lanolin-oil or Petroleum-oil based undercoating?

A
WoolWax® wool-grease based undercoating is thicker - it lasts longer and resists washout better than thinner lanolin-oil or petroleum oil-based undercoatings. The exposed areas of your undercarriage should be re-coated every 2 to 3 years on average based on climate and driving habits. Thinner undercoating material costs slightly less, but it should be applied every 8 to 10 months. Some folks report thinner undercoatings washing out within a matter of weeks.

Q What if my vehicle is already pretty rusty?

A
WoolWax® does not just "cover up" rust. It is a thick, wet, corrosion inhibiting protective layer that works it's way deep into all the tiny nooks and crannies of rust, and blocks outside moisture and oxygen. Oxidation (the chemical reaction of rusting) stops entirely once moisture and oxygen cannot reach the metal/rust. So undercoating a rusty vehicle with wool-grease undercoating every two years on average is the best way to stop or slow further rusting. To see why this is superior to "permanent" options, see our FAQ on that further above!

Q Should I undercoat my brand new vehicle?

A

If your goal is to keep the vehicle long-term, then stay one step ahead of the rust and undercoat it now! We occasionally see new vehicles with surface rust starting to form JUST from it's journey from the factory to the dealer!

Q How do you prep before undercoating?

A

We encourage customers to wash their undercarriage at your local car wash, or at home with a hose attachment. WoolWax® is a thick wool-grease material that displaces modest amounts of moisture and debris particles. Our techs quickly scrape off any large rust flakes so that the material penetrates deeply. We do not apply gimmicky converters, and do not perform deep descaling services as wool-grease penetrates deeply.

Q Do you descale or sand-blast rust off?

A

Our techs scrape off any large rust flakes so that the undercoating penetrates deeply. WoolWax® excels at not only sticking to rust, but working it's way into all the tiny nooks and crannies that rust is composed of. It is a gel-like, corrosion inhibiting protective layer that blocks outside moisture and oxygen from reaching the metal and existing rust. Oxidation (the chemical reaction of rusting) stops entirely once moisture and oxygen cannot reach the metal/rust. Since WoolWax® does not contain solvents, it does not fully dry, so moisture and air can't get underneath it. We do not preform descaling or restorative services.

Q Clear color vs. Black color - what’s the deal?

A

WoolWax® wool-grease undercoating is naturally a clear/tan color that turns dark grey/light black over a couple months as road dust sticks to it. For an additional fee, Black is available for a dark black appearance on visible components - popular for trucks & SUVs with more visible frames. Black is an additional fee due to added black pigment and extra application steps; it is applied only to components visible from the street, like the frame and axles. The rest of the underside is coated in clear color.

Q Does it make repair work difficult or messy?

A

Many of our customers are professional mechanics themselves. As road dust and debris lightly coat WoolWax, it forms a more firm outer layer that feels like wax to the touch - hence the name. It does not interfere with routine vehicle maintenance; in fact, it protects bolts and fasteners from rusting and seizing, making repairs easier.

Q Do you offer a warranty?

A
We apply a non-drying protective coating (wool-grease based) formulated to help reduce corrosion caused by environmental exposure. Non-drying undercoatings are a maintenance program intended for annual or biannual reapplication; these coatings can naturally wear down in places over time due to road and weather conditions. Unlike expensive "permanent" undercoatings, which can trap moisture and conceal corrosion beneath a rigid layer, wool-grease based solution remains flexible, allowing it to self-heal small blemishes and be inspected or reapplied as needed. While no product can fully prevent rust, our process offers adaptable, cost-effective, ongoing protection with a limited warranty covering product quality and application at the time of service.